Sections & Devices

Table sections define distinct areas within a site, enabling the assignment of pagers and table numbers to ensure accurate paging notifications based on both section and table number.

The devices section allows for the creation and configuration of pagers, including their associated settings.

Adding New Table Sections

Follow these steps to add a new sections:

From the Table Sections tab | click Add
Enter the Section Name
Adjust the section order as required with the up / down arrow buttons

The defined order will control how sections are displayed on screens
Click Save

Adding Devices

Follow these steps to add new devices:

From the Devices tab | click Add
Enter the following details, ID | Display Name
Select the required Device type from the drop down
If the paging device is not to be Active de-select the check box
Click Save

The pager device type selected will define what is shown in the base station configuration settings, if multiple pager types are chosen two base stations will be displayed

Paging Methods

Follow these steps to configure paging methods:

Select the required Paging Method

Paging notifications are based on the rules created in Kitchen iQ Configuration for Notifications
- All Pagers In Table Section - all pagers associated to the section will be sent a message
- All Active Pagers - all pagers active pagers in the site will be sent a message
- Round Robin All Pagers - all pagers in the site will be sent a message with a delay between each notification based on the delay / maximum hops configuration
- Round Robin In Pager Section - all pagers associated to the section will be sent a message with a delay between each notification based on the delay / maximum hops configuration
For Round Robin enter the required Delay in MM:SS | and Max Hops
Click Save

Base Station Settings

Follow these steps to configure base stations:

For LRS Serial Base Stations enter the following details, COM Port | Baud Rate | Data Bits | Parity

Typically set as COM1 | 1200 | 8 | None
For LRS IP Base Stations enter the following details, IP Address | Port Number
Click Save

Field Settings & Information

Table Sections

Table sections define the areas within a site needed for pager and table allocation.

The following table of information describes each of the section fields:

Field	Description
Order	Arrows to re-order the table sections - this defines how they will be displayed on kitchen screens
Name	Input to define the name of the table section

Devices

Devices control the pagers and IDs on site.

The following table of information describes each of the device fields:

Field	Description
ID	Input to define the ID of the pager (each pager has a physical ID provided)
Display Name	Input to define the name of the pager shown on screens
Device Type	Drop down to define the type of pager being used: LRS Serial Pager LRS IP Pager Log File - Used for support purposes
Active	Check box to define if the pager device is active and able to be used at site level

Paging Methods

Paging methods define how notifications are sent out to the pagers.

The following table of information describes each of the paging method fields:

Field	Description
Paging Method	Drop down to define the paging method: All Pagers in the Table Section All Active Pagers Round Robin All Pagers* Round Robin in the Table Section*
Round Robin Delay*	Input to define the number of MM:SS to which Message Hub will wait before sending a paging message to the next pager (if the first page has not been responded to)
Round Robin Max Hops*	Input to define the number of hops (number of times that the page message will be sent), for example if there are 3 employees and the number of hops each employee will receive 1 page message each

Field

Description

Paging Method

Drop down to define the paging method:

All Pagers in the Table Section
All Active Pagers
Round Robin All Pagers*
Round Robin in the Table Section*

Round Robin Delay*

Input to define the number of MM:SS to which Message Hub will wait before sending a paging message to the next pager (if the first page has not been responded to)

Round Robin Max Hops*

Input to define the number of hops (number of times that the page message will be sent), for example if there are 3 employees and the number of hops each employee will receive 1 page message each

Base Station Settings

Base stations are connected via serial or IP connection and receive the page notification from Message Hub.

The following table of information describes each of the serial base station fields:

Field	Description
COM Port	Input to define the COM port the pager base station box will be connected to
Baud Rate	Input to define the baud rate
Data Bits	Input to define the data bits
Parity	Input to define the parity

The following table of information describes each of the IP base station fields:

Field	Description
IP Address	Input to define the IP address of the base station
Port Number	Input to define the port number of the base station